Terms of Service

Pricing, taxes and delivery charges
Prices displayed on the Site are shown in Canadian Dollars. Applicable taxes and delivery charges will be applied at check out in addition to the price of the Products. All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.

Disclaimer and Liability
Every effort has been made to ensure the information contained on the website is correct, however, The Right Shoe make no warranty as the accuracy, comprehensiveness or correctness of any product on the website and provides all products on an “as is” basis.

Credit card information
Credit card information collected for the purpose of payment of products purchased at The Right Shoe will be stored securely using Beanstream Internet Commerce Inc. SSL Secure Sockets Layer (a protocol for encrypting information over the Internet), hosted on a PCI Level 1 compliant server. You must not pay or attempt to pay for products using fraudulent credit card information.

Order Cancellations
You may cancel your order or parts of you order if it has not yet been dispatched by The Right Shoe. The Right Shoe will not charge you for the orders cancelled nor will we charge you a cancellation fee. Once the order is dispatched there are no cancellations - you will have to go through the return/exchange process, which we are happy to assist with. The Right Shoe reserves the right to cancel your order, and will notify you before doing so, if: 

  • You provide an unauthorized credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • The product has become unavailable.

The Right Shoe reserves the right to change these Terms and Conditions of its service without informing you.