We want you leave our store knowing more about your feet and shoes than when you came in, and most importantly, with shoes that make your feet happy.
Advocating active lives and supporting life’s accomplishments since 1991.
We believe that “Happy Feet = Happy People” - that’s something we’ve believed ever since The RIGHT Shoe opened it doors in 1991, here in the heart of Vancouver’s Kitsilano. The path less travelled can be daunting; with uncomfortable feet, it can seem downright impossible. Are you a runner? Freedom seeker? A brand evangelist? Someone who just spends a lot of time on their feet? We are committed to ensuring that your feet can carry you down the path you’ve chosen. The RIGHT Shoe is all about choices - and, helping you to make the right one. Our curated collection of sandals, running shoes, casual shoes and work shoes are attuned to both current trends and proven performance.
What is it you are after?
The shoe that fits your doctor’s prescription - and looks great …
The perfect fit for unique feet …
The running shoe that will help you crush that magic time you have in your head …
The sandals or hikers for that travel adventure you’ve been dreaming about for years …
That specific style in your favourite brand, tucked under your arm as you go out the door …
Whatever your goal, we apply our expertise so you get the right advice, the right fit, and into the right shoe.
"Hello, At the beginning of May I visited your store with a pair of shoes that I had bought a month before which were very uncomfortable and causing pain in one foot. Your employee, Katherine Reyes, spent about 30 minutes with me while I tried on several other pairs of shoes. I was able to exchange them for another pair which I have worn comfortably since. I have been a customer of your store for some time and really appreciate the service I received and the opportunity to exchange the shoes. Knowledgeable, friendly, professional and helpful, Katherine provided excellent customer service. Please convey my thanks to her. Regards, S.M."
"I wish to thank your staff members Adanna and Brian for their attentive and respectful action today when I went into your store. I had bought a pair of New Balance runners and was disconcerted that a pair of shoes had worn out so quickly. I need not have worried. From the time I entered the store until I left, I felt my complaint was taken seriously; I was listened to and felt understand - never once did I get the feeling I was a nuisance. The problem was remedied fast and I left your store a very very happy customer who will return again and again. So will my friends I can honesty say that it was the best customer service I have experienced in many years. Impressive! Thank you thank you and a very special thank you to Adanna and Brian If you wish to put this on your website or Facebook please do - I'm a senior luddite so am not that well up on technology. Yours with much gratitude, O.B."
"Dear Rand Clement, I have shopped at The Right Shoe several times, the last two occasions having had the pleasure of being assisted by Daniel Luong.
"Thanks so much Sarah! Thought you'd get a kick out of this - I am having my first coffee in Lyon, France the morning after we arrived and I know you can't see them, but I'm wearing my stardust NAOT's - soooo comfortable! Have a great day! H."
"Sarah, I just had to thank you for suggesting those gorgeous NAOT Stardust leather sandals - I have just walked for two hours in them on their inaugural outing and my feet, and I, are very happy!
"Hi Kristal, I don't usually email places where I buy stuff but I wanted to let you know that the shoes arrived yesterday and they are perfect. I love them. Thanks so much for the help you (and the other guys at the store) provided. You all made my day/week/month/year!
"I was in the store on Sunday looking for a pair of shoes. I had been on the hunt for suitable footwear which had taken me to many stores in Vancouver, and interesting experience. Why I didn't got to you in the first place is beyond me but I have learnt my lesson. Not only was the selection you have extensive, the service was exceptional. Which brings me to my point. My receipt states that "ANNA" was the person that helped me through the process. Having talked to many people in various stores over time I must say Anna was the leader. After a brief chat with all the questions that should be asked to find my needs and wants the first selection of shoes brought down the stairs. Pair number 2 was the one for me but great patience and a sense of humour was displayed as I went on to try around 12 pairs to confirm the choice. So its a thank you "the right shoe" and a big thank you to Anna." M.L.
"I just purchased a new pair of running shoes in your store today. This is the second time I have bought from you and its always great personal service is never rushed and I am always happy when I leave. Thanks to Midori who looked after me this afternoon. Kindest Regards, K.C."